Coming
E-commerce support
Not open yet: commerce is parked. Customers will write on WhatsApp and the assistant will answer within what it may share.
How it runs
- EventA customer via Instagram or WhatsAppAsks about an order.
- PlanThe assistant via modelAnswers under the business's clearance: it can only say what it is allowed to say.
- PlanA human agent via person insideTakes over when the assistant hands off.
- ProposalThe human agent no tool neededA refund is a money proposal that can only be approved by a person, never run on its own.
- ReceiptThe order no tool neededClosed with a receipt.
What you get
Starts withA business
StatusComing
The conversation, the handover, and the refund if one was made.
What it keeps to
- A refund can never run automatically.
- Masked fields stay masked to the assistant and the customer alike.
What exists today
Read from our feature tracker when this page was built.
Built
- WhatsApp channel setup
- One assistant across messaging platforms
- Live takeover console
- Billing desk
Who this fits
Talk to us.
Your company, its size and the first job you would hand to an assistant. We answer by email, nothing else.
Tell us your company, its size and the first job you would hand over. A person answers.